Please contact us ONLY for a delivery update if the delivery time has exceeded the maximum delivery window shown in your order confirmation email. The order confirmation email you received when you placed your order will show the shipping option you chose and the approximate delivery time. If you contact us before the expected delivery time, it will slow down our response time for other customers.
Common reasons you haven't received your order yet.
\- It is still within the delivery window stated in your Order Confirmation email\.